According to prescribed policies and procedures, under the general supervision of the Regional Vice President or Regional Director, the Senior Property Manager assumes responsibility for operational and financial aspects of each assigned property and meeting company goals in those areas. Senior Property Managers typically oversee two or more sites or a large site of 200 or more units.
1. Assumes responsibility for preparation of budgets and financial management of property(ies).
a. Prepares and documents annual operating/capital improvement budgets requiring minimal review and revision from supervisor.
b. Analyzes financial statement activities for assigned properties and acts to maintain operational performance within budget.
c. Assumes responsibility for weekly, monthly and quarterly financial reports for assigned properties.
d. Works with HUD, Owners, State Agencies and Boards of Directors to convey operational reports, budgets and seek appropriate approvals.
2. Assumes responsibility for ensuring property operates within HUD and LIHTC rules.
a. Complies with company policies and procedures, fair housing laws, state landlord and tenant laws and Low Income Housing Tax Credit (LIHTC) section 42 rules. Operates within HUD guidelines and communicates directly with regulatory authorities (typically HUD) and owners in resolution of management issues.
b. Prepares amendments, extensions and supporting schedules for maintaining rental assistance contracts (Section 8) and property management agreements.
c. Ensures that waiting lists, resident files and other documentation complies with all HUD and LIHTC
rules and regulations.
3. Assumes responsibility for maintaining Occupancy levels and good owner and resident relations.
a. Performs or oversees marketing and leasing functions to maintain budgeted or greater occupancy for the property.
b. Implements effective resident retention programs, such as move-in and service follow up. Maintains good resident relations.
c. Develops and maintains good relationships with owners, partners and Boards. Includes attendance
at Board meetings, fulfilling any reporting requests and providing regular informational updates.
5. Assumes responsibility for management of employees and property(ies).
a. Supervises employees including time and attendance administration, performance evaluation
and management including disciplinary documentation.
b. Oversees maintenance of property and supervises maintenance employees.
c. Oversees Service Coordination function and supervises Service Coordinator.
4. Assumes responsibility for related duties as required or assigned.
a. Performs miscellaneous and specially requested tasks.
b. Ensures all residents and staff are treated with respect and dignity. Reports all complaints made by residents and/or families to the appropriate supervisors. Reports all allegations of abuse, misappropriation of funds/property and/or any other corporate compliance items immediately.
c. Adheres to all policies, procedures, terms and conditions set forth in the NCR Employee Information Guide (EIG), Policy and Procedure Guide (PPG), and facility handbook including, but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.
d. Completes assigned training.
EDUCATION/CERTIFICATION: High school graduate or equivalent.
EXPERIENCE REQUIRED: Two or more years of direct property management experience.
SKILLS/ABILITIES: Good communication, comprehension and interpersonal skills. Working knowledge of Windows, Microsoft Office Suite and World Wide Web which will be demonstrated by a passing score on a computer literacy test.