National Church Residences

Administrator of Home Health & Hospice

Job ID
Regular Full-Time
Location : Address
Home and Community Services--Southern


  • According to prescribed policies and procedres of the organization including all applicable state, federal and accreditation regulations and under the general supervision of the VP of Home Health, Hospice & Rehab and overallto the Governing Body, is accountable for the overall management and performance of the Home Health & Hospice agencies at the site location in which they are assigned:  responsible for effective and efficient use of all resources in carrying out the company's goals and mission; managing, directing, overall financial performance and budet; and ensuring the the agencies employ qualified personnel and assuring the development of personnel qualifications and policies.




  • Serves as the Agencies Administrator and is available during all operating hours.
  • Provides overall diretion and supervision of all of the day-to-day operations of the Home Health & Hospice Agencies for the location in which they are assigned, including the Enhanced Community Living/Passport program.
  • Ensures the agencies employ qualified personnel and assures the development of personnel qualifications and policies and procedures.
  • Supervises and proides information to senior management team regarding the goals and needs of the agencies.
  • Directs programs & operations through delegation of responsibilities to supervisory and administrative team members to ensure appropriate admission supervision, discharge, and provision of services to clients/families.
  • Reviews all agency management core performance appraisals for consistency with corporate wage and salary guidelines and Board approved operating budget.
  • Ensures implementation of the Quality Assurance standards set forth by National Church Residences' policy and the Conditions of Participation required by the Centers for Medicare & Medicaid.
  • Provides Performance Improvement Plans for QAPI initiatives.
  • Ensures compliance wit 5 star Quality Metrics in both clinical outcomes and customer satisfaction reports.
  • Implements and manages annual operating budgets, maintains budgeted census, revenues, and operating expenses; attends financial and operations meetings.
  • Maintains a positive and interactive working relationship with service vendors ad corporate staff members regarding approprieate cost effective services and accurate billing.
  • In absence of the Director of Clinical Management, arranges coverage to ensure availability during all operating hours.
  • Maintaines substantial compliance with any and all regulatory, accreditation, licensure and/or insurance requirements that the agencies and service lines contained within are bound to abide by.


  • Oversees appropriate, accurate and timely payroll submission, HR, A/P, A/R, and billing procedures.  Ensures appropriate staffing levels. Manages the recruiting, interviewing, counseling and termination procedures.



  • Demonstrates and maintains a positive, professional manner, manages time efficiently and effectively, provides leadership as a role model to promote a team approach, collaborates and participates in policy creation and appropriate problem solving methods.
  • Must adhere to all policies, terms and conditions set forth in the National Church Residences' Employee Information Guide (EIG) as well as any facility handbook including but not limited to corporate compliance, drug free workplace, safe work practicies, all federal, state, local regulations and laws.
  • With respect to Client Rights, ensures all care is provided with respect and dignity for clients, reports all complaints made by clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/client property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.
  • Performs other duties as assigned.




Education: Bachelor's degree in business administration, health administration or related field required if not a RN, physician, or other clinical designation.

Experience: Requires five years' experience in health service administration as an individual contributor with 1-3 years supervisory capacity in a home health and hospice agency or other related health program with demonstrated, progressive leadership and mgt abilities.
Mental: Must have good communication, comprehensive, computer and interpersonal skills.  Must have the ability to speak, read, write and understand English.
Skills: Must have working knowledge of Windows, Microsoft Office Suite, and World Wide Web.  Requires extensive knowledge of the function and department processes.
Licensure: If licensed, must be current and in good standing in the state(s) in which practicing.
Vision: Normal: Consistent with standard workflow.


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