According to prescribed policies and procedures, under the general supervision of the Support Services Department the Service Coordinator assumes responsibility for coordinating programs and services to help clients maintain a good quality of life and age in place.
Assumes responsibility for coordinating programs and activities for clients on a group basis.
Assumes responsibility coordinating services for clients on an individual basis.
Assumes responsibility for related duties as required or assigned.
EDUCATION/CERTIFICATION: A bachelor’s degree in social work or a related field is preferred.
EXPERIENCE REQUIRED: Two or more years of experience in a social service delivery with elderly and/or family population. Demonstrated working knowledge of supportive services and other resources in the area served by the project. Demonstrated ability to advocate, organize, problem-solve, and provide results for the clients served.
SKILLS/ABILITIES: Good communication, comprehension and interpersonal skills.
Working knowledge of Windows, Microsoft Office Suite and World Wide Web which will be demonstrated by a passing score on a computer literacy test.
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
Must have good communication, comprehension, and interpersonal skills.
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed instructions.
MATHEMATICS ABILITY: Ability to perform math skills including adding, subtracting, multiplying, and dividing; to perform the four basic arithmetic operations with money; to perform operations with the assistance of a calculator or Excel spreadsheet.).
LANGUAGE ABILITY: Ability to speak, read, write and understand English.
SUPERVISION RECEIVED: Occasional supervision. Employee works on a definite objective using a wide range of procedures. Plans and arranges his/her own work referring unusual matters to supervisor.
WORKING CONDITIONS: Acceptable; some distractions.