National Church Residences

  • Case Manager/Community Liaison-Supportive Housing

    Job ID
    Regular Full-Time
    Location : Address
    Commons at Third
  • Overview

    According to the prescribed policies and procedures and under the general supervision of the Tenant & Property Services staff will work tenants to identify their skills and abilities to promote personal growth.


    Must have current/valid State of Ohio Social Work License.


    The typical responsibilities for this position is to assist immediate supervisor with the following:

    • Assist residents in identifying skills and develop positive growth.  Create with residents a plan to achieve their goals. 
    • Identify with each resident the steps that lead to work and with team, create ways to motivate the tenant to complete these steps. 
    • Work with blended management team to ensure building standards are met. 
    • With blended management team members, design and implement daily activities that promote recovery, employment and personal growth.
    • Communicate with team members regarding building operations. 
    • Advocate as necessary on the behalf of the residents (public aid, social security, home services, etc.) 
    • Develop tenant leadership and involvement in civic life through programs such as neighborhood clubs and organizations
    • Perform interviews and reference checks for applicants and make recommendations regarding the suitability of applicants for tenancy. 
    • Participate in quality efforts to promote organizational development.
    • Keep proper records on case management and/or other activities as instructed by Director of Supportive Services and Team Leader.  All records should include follow-up.
    • Attend all required training to ensure individual and professional growth.


    Education:        Bachelor’s Degree in related field preferred.


    Experience:      One year experience working with homeless and/or low income population.


    Mental:           Must have good communication, comprehension, and interpersonal skills.


    Skills:              Must have working knowledge of Windows, Microsoft Office Suite, and World Wide Web.


    Licensure:       L.S.W. required. Chemical Dependency certifications. 


    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.



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