National Church Residences

  • Client Services Coordinator

    Job ID
    2018-12211
    Shift
    1st
    Type
    Regular Full-Time
    Location : Address
    240 North Champion Avenue
  • Overview

    According to prescribed policies and procedures of the organization including all applicable state, federal and
    accreditation regulations and under the general supervision of the Social Worker is responsible for ensuring that
    clients and their caregivers receive those supportive services appropriate to each client and caregiver. The Client
    Services Coordinator facilitates and encourages each client to function as independently as possible both within and
    outside of the center.  

    Responsibilities

    ESSENTIAL FUNCTIONS


    • As delegated by the social worker or nurse, assists with intake and evaluation of each client.
    • Assists with providing clients and caregivers information about community services as delegated by the social
    worker or nurse.
    • Attends and participates in scheduled interdisciplinary team (IDT) meetings for the purpose of recording
    information and supporting interdisciplinary teams (IDT).
    • Communicates with various program funding sources as required by each contract and as delegated by the social
    worker or nurse. Ensures that communications and required documentation for each funding program are
    accurate and timely.
    • Communicates information to supervisor in a timely manner and consults with supervisor concerning difficult or
    unusual situations or ethical issues.
    • Provides clerical support to social workers.

    NON-ESSENTIAL FUNCTIONS
    • Plans and facilitates activity groups for assigned program. Is involved in activities as schedule allows.
    • Serves as the information and referral contact for programs, providing telephone information and on-site tours.

    • Fulfills at least twelve (12) hours in-service hours per calendar year.


    EXPECTATIONS


    • Demonstrates a positive and professional manner, manages time efficiently and effectively, promotes a team
    approach, participates in appropriate problem solving methods.
    • With respect to Client Rights, ensures all care is provided with respect and dignity for clients, reports all
    complaints made by clients and/or caregivers to the appropriate supervisors, reports all allegations of abuse,
    misappropriation of funds/clients property and/or any other corporate compliance items immediately.

    Must adhere to all policies, procedures, terms and conditions set forth in the National Church Residences’
    Employee Information Guide (EIG) as well as any facility policies including but not limited to corporate
    compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.
    • Performs other duties as assigned.

    Qualifications

    Education: High school diploma or GED.
    Experience: Prefer experience providing administrative support in a health care setting.
    Travel: Some.
    Mental: Must have good communication, comprehension, computer and interpersonal skills. Must have the
    ability to speak, read, write and understand English.

    Licensure: n/a
    Vision: Normal: Consistent with standard workflow

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