National Church Residences

  • Intake Coordinator (Full Time)

    Job ID
    Regular Full-Time
    Location : Address
    2245 North Bank Drive
  • Overview

    Professional, Detail-oriented Multi-Tasker needed to join our Home Health Team!


    According to prescribed policies and procedures of the organization including all applicable state, federal and accreditation regulations and under the general supervision of the Business Office Manager the Intake Coordinator coordinates client’s transition from an institutional setting to home health care services, processes client referrals and initiates services.


    • Collects data base information during the intake process. Effectively assists the client, physician and/or discharging facility to establish an effective home care/hospice plan prior to the client’s transfer to home setting.
    • Communicates with and educates referral sources regarding services via written and telephone contact.
    • Schedules staff for Medicare, Private Duty, and Passport.
    • Serves as a liaison between referral sources, interdisciplinary teams.
    • Investigates, verifies, negotiates and documents coverage from all payor sources.
    • Advocates on behalf of client to ensure receipt of entitled benefits.
    • Tracks all referrals/admissions on weekly referral report.
    • Updates referral sources on status of clients currently receiving service or recently discharged and the client’s response to services received.
    • Communicates appropriate information to team members regarding new admissions and referrals, including client needs such as a plan of care, supplies, and equipment.
    • Provides appropriate documentation of referral per agency policies.


    Education:  LPN preferred

    Experience: Minimum of 2 years experience in providing home health care or hospice services preferred.

    Travel: Minimal up to 10%

    Mental: Must have good communication, comprehension, computer and interpersonal skills. Must have the ability to speak, read, write and understand English.

    Skills: Must have working knowledge of Windows, Microsoft Office Suite, and World Wide Web.

    Vision: Normal: Consistent with standard workflow.


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