The Quality Assurance Program Manager will primarily be responsible for assisting with the oversight of the Clinical Quality Assurance Program for the Support Services Department, as well as to support the quality assurance activities of the department by maintaining a caseload of quality assurance clients. This position will report to the Director of Support Services.
Supervision of QA Team
Client Management and Communication
Education: Bachelor’s Degree in Social Work or related field; Master’s Degree Preferred
Experience: 2-3 years relevant experience. Previous work in a team environment supporting others through knowledge and idea sharing. Previous experience directly supervising team members.
Skills: Must be a self-starter with exceptional organizational and time management skills, and the ability to exercise independent judgement. Must possess strong clinical knowledge, including adult protective services referral protocols, ability to coach/mentor others on social work values and skills, and ability to provide guidance in difficult clinical situations. Strong ability to utilize all Microsoft Office Programs effectively, and strong computer skills are ideal.
Mental: Must have the ability to speak, read, write and understand English. Requires good communication, comprehension, and interpersonal skills.
Licensure: Social Work license required.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.